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Auto Body Services

Insurance Claims Assistance
Towing and Recovery
Rental and Loaner Vehicles
Collision Repair – Frame and Unibody
Painting and Refinishing
Certified Technicians
Mechanical Repairs
Commercial and Fleet Autobody Services
Need help with accident reports?

Insurance Claims Assistance

At Crash1 Off Alpine our estimating team will assist you throughout the repair process in working with your insurance company’s adjusters and appraisers. We can electronically prepare the damage report or estimate, take digital images, fax or e-mail images and reports, make rental car arrangements and report to your agent for you.

Since 1965, we have developed a solid relationship and reputation with all the insurance carriers in the area. In many cases we have established direct repair relationships with the insurance company so that the repair result is a one stop process.

Whether you are the insured or have a claim against the other persons company, our goal is to return your vehicle to it’s pre-loss condition with the least possible inconvenience.

After more than 60,000 cars repaired in the Rockford area, we’ve gotten pretty darn good at it!

Towing and Recovery

We can arrange towing and recovery of your vehicle with a single phone call. Whether from the scene of an accident, roadside assistance or retrieving your vehicle from another tow lot, we will make sure your vehicle is recovered, transported and kept secure at our fenced in security alarmed lot.

Just give us a call today at 815-227-4141 or after hours and weekends you can call Ed’s Towing at 815-398-5602. They have after hours access to our facility.

If you have your own roadside assistance or towing provider, tell them to drop your vehicle off at our shop, lock it up and put the keys along with your information in our after hours key drop. We’ll take it from there and call you the next business day.

Rental and Loaner Vehicles

Enterprise Rent-a-Car and Value Plus Auto Rental are close and convenient. They offer our customers their best service, economical replacement rates and in many cases free upgrades! When you are ready to have your car repaired, we can arrange for them to deliver a car to you at home, work or right here at our shop when you drop your car off.

To arrange for your rental vehicle just give us a call or you can call Value Plus Rental Car at 815-316-9400 or Enterprise Rent a Car at 815-397-1400.

Rental car coverage is not always included with “full coverage insurance”. Check your policy, and if you do not have rental coverage, we do strongly recomend that you check with your insurance provider about the cost of this add-on. Many times it is as low as $15 – $25 per year depending the level of coverage that you buy. That’s pretty economical considering rental cars often run as high as $40 a day and repairs can take up to 20-30 days on heavy hits!

If you do not have rental coverage on your insurance policy or are paying for the repairs yourself, we can arrange for a low cost to you (as low as $9.95 per day plus tax) loaner car for your transportation needs. (restrictions apply)

Collision Repair – Frame and Unibody

Non – Structural Repairs -The proper repair of collision damage is critical to the safety and performance of your vehicle. Each vehicle is repaired to factory specifications in our state-of-the-art collision repair facility. Crash1 Off Alpine’s highly skilled I-Car Gold and ASE certified technicians use only the highest quality equipment, parts, and materials.

Structural Repairs -We offer complete frame and unibody structural repair and replacement. Incorporating the Chief frame equipment and the Genesis computerized and laser guided measuring system, you may be assured the structure of your vehicle will be back to factory specifications. Chief Equipment trained and I-CAR certified technicians strive to give you their very best.

Painting and Refinishing

Employing the very best materials applied by our professional staff, we are proud to be able to offer you a Lifetime Written Limited Warranty on our refinishing service. Our certified technicians, and the technical coatings supplied by DuPont Performance Coatings provide a two and three stage high solid paint system that can not be surpassed for gloss and durability.

The tinting, toning and blending of these products allows for the making of a perfect color match, an invisible repair and a satisfied customer. After the paint is applied, it is baked in one of our Spray Bake paint booths which gives it a rock hard finish.

Certified Technicians

Crash1 Off Alpine employs only the very best, experienced and qualified technicians to repair your damaged vehicle. All of our technicians receive ongoing training and participate in all certification programs to ensure that they repair your damaged vehicle to meet industry standards for quality and safety.

Detail and Quality Inspection

With our convenient, in-house Detail Department, your car never has to leave our facility. Our Mini-Detail is included with every repair. It includes exterior wash and dry, interior vacuming, glass cleaning and polishing of the repaired areas. If you would like additional detailing done while your vehicle is in our shop, just give us a call or click the “Detailing” tab for more information.

Quality inspections are an important part of the repair process at Crash1 Off Alpine. The critical, final quality check is performed by our Detail Department and Production Coordinators. Our staff of trained technicians carefully examines the repaired area and thoroughly cleans the exterior and interior. We take pride in delivering a clean vehicle with a like-new finish.

Mechanical Repairs

While your vehicle is in for repairs your can have mechanical work done at very reasonable prices! We offer complete undercar services such as:

Struts – Shocks – Brake Pads – Brake Rotors – Tie Rods – Ball Joints – Exhaust Systems – Drive Axles – CV Joints – Wheel Bearings

Save time! Save money! Whatever you need done just give us a call, we’ll check it out and get back to you with a no obligation low cost estimate!

Commercial and Fleet Auto Body Services

We can also provide collision repair to your commercial or fleet vehicles. We know how much you depend on your fleet cars and trucks and how important they are to your business. We’ll do our best to get you on the road as quickly as possible — at a good value. Please contact us for more information about fulfilling your fleet service needs.

Keep the appearance and function of your fleet on the road and working for you. Whether you have one vehicle or a large fleet, we can tailor repair options that meet your needs and budget.

Need help with accident reports?

Can you check if my accident report is filled out correctly? Sometimes the verbiage and key details of the map portion of the report can be a little confusing, especially right after you’ve been in an accident. When requested, we’re happy help our customers make sure their accident report is filled out correctly.

Our services area includes these cities in IL – Rockford, Loves Park, Cherry Valley, Belvidere, Roscoe, Machesney Park, Byron, Poplar Grove and Rockton.

Our Affiliations

ASA SCRS AASPI CSI Complete The Rockford Chamber Kiwanis International ICAR Gold Class Trained ASE Certified ProFirst Collision Repair Facility for Honda Miracle Mile Rockford
rockfordrescuemission Read Unbiased Consumer Reviews Online at AngiesList.com
Crash 1 Off Alpine, Auto Body Repair & Painting, Rockford, IL